Privacy

Tantalya Özel Sağlık Hizmetleri Ticaret Limited Şirketi Privacy Policy

Last updated: [25.03.2025]

1. Introduction
This Privacy Policy explains how Tantalya Özel Sağlık Hizmetleri Ticaret Limited Şirketi (referred to herein as the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you access or use our website (https://tantalya.com) and related services (collectively, the “Services”). By using our Services, you agree to the collection, use, and disclosure practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Services.

2. Changes to This Privacy Policy
We may update or modify this Privacy Policy periodically to reflect changes in our data practices, technological advances, or legal obligations. When we make material changes, we will update the “Last updated” date at the top of this document and post the revised Privacy Policy on the Site. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

3. How We Collect and Use Your Personal Information
To deliver our Services efficiently, we collect personal information in several ways:

  • Directly from You:
    When you interact with our Services, you may provide:
    • Basic contact details (e.g., name, address, phone number, email),
    • Order and transaction information (e.g., billing and shipping addresses, payment confirmation),
    • Account details (e.g., username, password, security questions),
    • Information about your shopping activity (e.g., items viewed, added to cart, wishlist),
    • Data you provide when contacting customer support.
    Please note that certain features of our Services may require you to provide specific information; choosing not to provide such details might limit your access to those features.
  • Automatically through Cookies and Tracking Technologies:
    We collect Usage Data, including device details, browser type, network information, IP address, and navigation behavior on our Site, through cookies, pixels, and similar technologies. This data helps us understand user interactions, improve our Services, and deliver personalized content.
  • From Third Parties:
    We may obtain personal information about you from trusted third-party sources such as:
    • Service providers (e.g., Shopify) who support our Site and Services,
    • Payment processors that manage your transactions,
    • Marketing partners and other third parties engaged in analytics and advertising.

Any third-party information is processed in accordance with this Privacy Policy. We are not liable for the individual policies or practices of these external parties.

4. Uses of Your Personal Information
We use your personal information for various purposes, including but not limited to:

  • Providing Products and Services:
    Processing orders, managing accounts, facilitating shipping and returns, and enabling you to post reviews.
  • Marketing and Advertising:
    Sending you promotional communications via email, text, or postal mail, and delivering tailored advertisements both on our Site and through third-party partners.
  • Security and Fraud Prevention:
    Detecting, investigating, and taking action against potential fraud, illegal, or malicious activity. We also use this information to protect our rights and the safety of our users.
  • Customer Support and Communication:
    Responding to your inquiries, providing customer support, and gathering feedback to enhance our Services.

5. Disclosure of Personal Information
We may disclose your personal information under the following circumstances:

  • To Service Providers:
    Vendors and third-party partners (e.g., IT support, payment processors, data analytics, and fulfillment services) who perform functions on our behalf.
  • To Business and Marketing Partners:
    For purposes such as enhancing customer service and offering personalized advertisements. If Shopify’s advertising services or similar targeted advertising platforms are used, additional details may be provided in a separate notice.
  • Within Our Corporate Group:
    For legitimate business interests and effective administration.
  • For Legal Reasons:
    In response to subpoenas, court orders, or other legal processes, or to protect our rights and the rights of our users.
  • During Business Transactions:
    In the event of mergers, acquisitions, or other reorganizations.

In the past 12 months, the types of personal information disclosed may include identifiers, commercial data, or usage information, shared with vendors, affiliates, and marketing partners.

6. User-Generated Content
If you submit reviews or other content to public areas of our Services, such content becomes publicly available. We do not control who accesses this information, and you are solely responsible for the content you choose to make public.

7. Third-Party Websites and Links
Our Site may contain links to third-party websites or online platforms. We encourage you to review their respective privacy policies, as this Privacy Policy does not extend to those sites. We are not responsible for the privacy practices of any external websites.

8. Children’s Privacy
Our Services are not directed toward children under 16 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child’s personal information has been collected, please contact us to request deletion.

9. Security and Retention of Your Information
We implement industry-standard security measures to protect your personal information; however, no transmission over the internet or method of electronic storage is entirely secure. We advise you to avoid sending sensitive information over unsecured channels. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us using the contact details provided on our Site.